Policy Scope and Purpose

Frog Casino is a duly registered organisation operated by Aphrodite Communications N. V. and licensed in Curaçao. In line with this, the organisation follows the relevant legal requirements for the gambling industry, including measures designed to help prevent money laundering.

The organisation is committed to providing a safe, secure and reliable environment for all players. To support this, it uses appropriate checks to confirm each player’s identity and to help prevent individuals who breach the rules from accessing its services and products. Verification typically includes confirming identity using official documentation and validating the chosen payment method.

Frog Casino casino reserves the right to amend or update this policy to improve its effectiveness. Any such changes will be made in line with applicable anti-money laundering legislation. Users will be informed of updates in advance, allowing time to review any revised procedures or other provisions.

Money laundering: definitions and terminology

The term can be defined in several ways, which can be confusing for some users. To clarify, Frog Casino sets out the key meanings of black money:

• The movement of money or assets obtained through criminal activity to disguise their origin or to assist the perpetrator.
• Concealing the source and whereabouts of funds obtained through unlawful means.
• Knowingly using, disposing of, or transferring currency while aware that it is of illegal origin.
• Involvement in, assistance with, or encouragement of activities intended to obtain money through unlawful means.

Client Verification

To help prevent money laundering, clients must complete a three-step verification process.

Step #1

At this point, the user needs to enter the information required for the next stage of verification. Typically, the client completes a dedicated form with their first and last name, date of birth, email address, mobile number, and home address.

Step #2

At the second stage, the company will verify that the details you provided in the first stage are accurate and complete. This step is only required if you plan to deposit or withdraw more than $2,000. You will need to upload a photo of an identity document and complete a bank verification to confirm ownership of the payment method.

Step #3

If a client deposits or withdraws more than $5,000, they will need to complete additional verification. In these circumstances, the user must state the source of their wealth and provide evidence of the connection.

Know Your Customer (KYC) Policy

A key part of our anti-money laundering policy is full verification of a customer’s identity. While the three steps above relate specifically to financial transactions, the ‘know your customer’ process is designed to verify the player’s identity in full.

Once you have created a profile, you will be asked to confirm your identity by providing a valid identity document. The photo must be clear and show your first and last name, date of birth, country and city, as well as your photograph. Where further clarification is needed, Frog Casino staff may request additional information.

Customer Service

If you use Frog Casino, you can contact customer support if you would like clarification on the policy terms, or to make a complaint or share feedback. Please email compliance@testprodreggamb11.best.