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Privacy: Fundamentals

Frog Casino is committed to keeping every player’s personal data secure and ensuring a smooth, dependable experience on the platform. To support this, the company has put in place a privacy policy that explains the lawful basis and purposes for collecting and using personal information.

Users can be confident that this policy is applied in line with the relevant licensing and legal requirements, and that recognised international standards on privacy and confidentiality are taken into account.

Customers are also welcome to use the website not only for entertainment, but to keep up to date with useful information available in the news section. From time to time, you may see a notice about updates to this policy. Please note that continuing to use the organisation’s services after any changes take effect will be treated as your acceptance of the revised terms.

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Legal Terms

Frog Casino welcomes people who wish to open an account on the website; however, this option may not be available to certain groups.

  • You must be at least 18 years old to use this service. Please also check the laws in your country, as the legal age of majority may vary depending on where you live.

Data Groups

Depending on how the user interacts with the webpage, Frog Casino online casino may collect certain information:

  • To open an account, you’ll need to provide some personal information, such as your first and last name, date of birth, address, and country of residence.
  • Getting in touch via customer support or leaving a message on the website enables the organisation to collect the user’s phone number and email address.
  • When you visit a gambling venue and use its services or products, Frog Casino collects information such as your IP address, device type, operating system, and other technical details.

Application of Details

Frog Casino will never use users’ personal data for any unlawful purpose. The legal basis for processing is clearly set out and designed to protect the interests of both parties. Below, you can review the main ways in which personal information may be used:

  • Full client access is available via the official website, the Frog Casino app, or the mobile version of the site.
  • The option to submit enquiries to our team and receive a response.
  • Carry out user screening and other diagnostic checks.
  • Handling stakes, transactions, and other member requests.
  • Notice of updates to the privacy policy or other documents.
  • Information on current or forthcoming promotions.
  • Collection of statistical data to help improve the institution’s performance.

Customer Capabilities

Although users accept the Privacy Policy terms before they begin playing, they still retain several important rights:

  • Players can choose not to receive promotional tickets, based on the preferences they have provided in their personal details.
  • Clients can be confident that the organisation has gathered accurate, dependable information.
  • Users may request that their personal information is corrected or updated.
  • In some instances, a player may object to the collection and processing of their personal information.

Security Check

Frog Casino reserves the right to carry out security checks at any time to verify the information provided by the client and to assess any potential breach of the terms and conditions or applicable law. Where necessary, the organisation may contact third parties to obtain relevant information, for example a bank, to confirm details relating to a payment methods or transaction history. The client agrees to such checks and undertakes to co-operate if requested by the institution’s employees.

Security Guarantees

Frog Casino understands that protecting the confidentiality of the information you provide is important to players. That’s why the organisation uses every available measure to help keep customers safe:

  • All data is archived in encrypted form and protected by a password.
  • The company employs robust security measures and up-to-date anti-virus software.
  • The organisation ensures that partners and service providers have appropriate security measures in place.

Third-Party Resources

The official website may include links to external sites. Please note that Frog Casino is not responsible for the privacy practices of those third parties, and visitors access any third-party resources at their own risk.